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This page sets out how bingo 789 handles the personal information tied to your account — from registration details and transaction records to how you reach us through GCash, Bank Transfer or Coins. ph. Access to the platform depends on local law and is available where local law permits.
When you create an account with us, we collect the details you submit during registration: your name, contact information, and the payment method you choose — whether that is GCash, Bank Transfer, Coins. ph or another supported channel. We use this information to operate your account, process transactions, verify your identity where required, and respond to support requests. We do not sell your personal data to third parties for their own marketing purposes. Transaction records tied to your wallet activity are kept for the period required by applicable law and our internal retention schedule. Cookies and similar tracking tools are used on this site to maintain your session, remember your preferences and measure how pages are used — you can manage cookie settings through your browser. If you use a mobile connection to reach the platform, the same data practices apply regardless of the device. Any data we hold about you is processed for the purposes described here and no other. Where we rely on a third-party service — such as a payment processor handling your GCash or Bank Transfer — that processor's own privacy terms also govern the data they handle directly. We aim to keep this policy current; material changes will be communicated through your account dashboard.
Transaction context for GCash deposits is recorded in your account wallet history and held in line with our retention schedule.
Bank Transfer records are logged to your account for verification and support purposes, not shared beyond what processing requires.
Coins. ph payment data flows through the processor's own systems; we hold only the transaction reference and status in your account record.
This policy applies to all personal data processed by bingo 789 in connection with your account. It does not extend to every third-party service your data may pass through. Understanding the scope helps you know which questions to bring to us and which to direct elsewhere.
Data you submit when opening, verifying or updating your account — login credentials, contact details, identity documents where requested — falls fully within this policy. We control how this data is stored and who can access it internally.
Payment records linked to GCash, Bank Transfer and Coins. ph are covered here to the extent we hold them. The portion processed directly by a payment provider is governed by that provider's own policy, not ours.
Browsing behaviour on bingo 789 — pages visited, session duration, device type — is collected through cookies and analytics tools we operate. This data is used to improve the lobby experience and is covered by this policy.
Links or integrations that take you outside bingo 789 — including payment gateways and game content providers — operate under their own privacy terms. We do not control how those services collect or use your data once you leave our environment.
You have concrete options when it comes to the personal data we hold. Reviewing your records, correcting an error and raising a question about how your data is used are all actions you can start from your account dashboard or by reaching our support team directly. We do not require a formal legal letter to handle routine data requests — a clear message through our support channel is enough for most cases. Where a request involves identity verification, we will explain the steps needed in our response. We aim to acknowledge your request and provide a substantive reply within a reasonable timeframe; we will let you know if a request is complex and needs more time. Your right to raise a concern with us does not affect any rights you may have under applicable local law.
Log in and go to your account dashboard to see the transaction history and personal details we hold. Your wallet activity — including GCash and Bank Transfer entries — is listed there by date.
If a name, contact number or linked payment detail is wrong, use the account settings page to update it or contact support with the correction you need. We will confirm once the change is applied.
Send your question through our support channel stating your account ID and what you are asking about. We handle data queries separately from general gameplay support to keep responses focused.
Where local law allows and your account is closed, you can request deletion of personal data not required for legal or financial retention purposes. Contact support with your closed account reference to start this process.
For any question about how your personal data is handled — including access requests, correction requests or concerns about a specific transaction record — reach us through the channels below. When you write in, include your registered account ID so we can locate your records without delay.
The chat widget on the bingo 789 site connects you to our support team. Use it for quick data questions or to flag an account record that looks wrong.
Send a detailed data or privacy request to our support email address shown on the Contact page. Include your account ID and a clear description of what you are requesting.
Log in to your account to review your own records directly. Transaction history, linked payment methods and personal details are visible there without needing to contact support first.
We apply access controls to limit who within our team can view your personal information. Account passwords are stored in hashed form and are not visible to support staff. Session tokens expire after inactivity to reduce the risk of unauthorised access on shared devices.
Cookies on this site serve three purposes: keeping your session active, remembering display preferences and measuring page usage. You can adjust or block non-essential cookies through your browser settings; doing so may affect how some parts of the site function.
We use encrypted connections across the site. Your login credentials are never stored in plain text. If we detect unusual activity on your account, we may ask you to re-verify before allowing further access.
We keep account and transaction data for the period required under applicable law and our internal schedule. Once that period ends and your account is closed, data not subject to a legal hold is scheduled for deletion.
When this policy changes in a material way, we post the updated version on this page and note the revision date at the top. For significant changes, we may also send a notice to the contact address on your account.
These are the questions we receive most often about how bingo 789 handles personal data. If your question is not covered here, reach us through live chat or email with your account ID.
We collect the details you enter at registration — name, contact information and chosen payment method. If identity verification is required, we may collect supporting documents. Transaction data linked to GCash, Bank Transfer or Coins. ph is recorded in your account wallet history.
We do not sell your personal data. We share it only where necessary — for example, with payment processors handling your GCash or Bank Transfer transaction, or where required by law. Each processor handles the data they receive under their own privacy terms.
Log in to your account dashboard. Your personal details, linked payment methods and transaction history are all visible there. For a broader data access request beyond what the dashboard shows, contact support with your account ID and a description of what you need.
Yes. You can correct most account details through the account settings page. For deletion requests, contact support after closing your account. Data subject to legal or financial retention requirements cannot be removed before the applicable period ends.
We keep data for the period required by applicable law and our internal retention schedule. Transaction records — including those tied to GCash, Coins. ph and Bank Transfer — are held for compliance purposes. Once the retention period ends and your account is closed, eligible data is scheduled for deletion.
Contact our support team through live chat or email, stating your account ID and the specific concern. We handle data and privacy queries separately from general account support. Your right to contact us does not affect any rights you may have under local law in the Philippines.